Contact Us
Contact Us
We’d love to hear from you. Whether you have a question about your order, need product guidance, or want to share feedback — our team is ready to assist.
Get in Touch
| support@uninebula.com | |
| 📞 Phone | 859-317-2101 |
| 📍 Address | 2101 Capstone Dr, Lexington, KY 40511, United States |
| 🕐 Support Hours | Monday – Friday, 9:00 AM – 6:00 PM EST |
Response Time
We aim to respond to all inquiries within 1–2 business days. For order-related questions, please have your order number ready to help us assist you faster.
Common Inquiries
- Order status or tracking — Check your shipping confirmation email for your tracking number, or contact us directly.
- Returns or refunds — Review our Refund Policy or reach out to initiate a return.
- Shipping questions — Visit our Shipping Policy for delivery timelines and details.
- Product questions — We’re happy to help you find the right product for your space.