Privacy Policy

Effective Date: September 13, 2026
Last Updated: September 13, 2026

UniNebula ("we," "our," or "us") operates the website uninebula.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our advertising — including through Google Ads. Please read this policy carefully. By using our site, you consent to the practices described herein.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, mailing address, phone number, IP address, and account credentials.
Commercial Information: Purchase history, products viewed, and order details.
Internet & Network Activity: Browsing behavior on our site, pages visited, time spent, referral URLs, device type, and browser type.
Geolocation Data: General location inferred from your IP address.
Communications: Messages you send us via email or our contact form.
Payment Information: Processed securely by our payment processor; we do not store full card numbers.

2. How We Collect Information

We collect information through:

Direct submission (checkout forms, contact forms, account registration).
Cookies and tracking technologies — including pixels, web beacons, and session identifiers.
Third-party advertising and analytics services, including Google Ads and Google Analytics.
Automatically via server logs when you visit our website.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver relevant advertisements.

Types of Cookies We Use:

Essential Cookies: Required for core website functionality (e.g., shopping cart, secure checkout).
Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics).
Advertising Cookies: Used to display targeted ads and measure ad performance via Google Ads and Google's remarketing services.
Preference Cookies: Remember your settings and preferences for a better experience.

You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. To opt out of Google's use of cookies for advertising, visit Google Ad Settings or aboutads.info.

4. How We Use Your Information

We use your personal information to:

Process and fulfill your orders.
Communicate order updates, shipping notifications, and customer support.
Personalize your shopping experience.
Serve targeted advertisements through Google Ads, including remarketing campaigns.
Analyze site performance and improve our services.
Comply with applicable laws and regulations.
Detect and prevent fraud or unauthorized activity.

5. Legal Basis for Processing (Where Applicable)

Where required by law, we process your personal data on the following legal bases:

Performance of a Contract: To fulfill orders you place.
Legitimate Interests: To improve our services, prevent fraud, and conduct marketing.
Consent: Where you have provided explicit consent (e.g., marketing emails, cookies).
Legal Obligation: To comply with applicable federal and state laws.

6. Sharing of Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Shipping carriers, payment processors, email platforms, and analytics providers who assist in operating our business.
Advertising Partners: Google Ads and related Google services for advertising and remarketing purposes.
Legal Authorities: When required by law, court order, or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

All third-party partners are required to handle your data in accordance with applicable privacy laws.

7. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell your personal information. However, if this practice changes, you will have the right to opt out.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your rights, contact us at support@uninebula.com. We will respond within 45 days as required by law.

8. Your Rights & Choices

Regardless of your location, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your data.
Withdraw consent at any time (where processing is based on consent).
Opt out of marketing communications by clicking "Unsubscribe" in any email or contacting us directly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Data Security

We implement industry-standard security measures — including SSL encryption, access controls, and secure servers — to protect your personal information. No method of electronic transmission is 100% secure; however, we are committed to using commercially reasonable safeguards.

11. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us:

UniNebula
Email: support@uninebula.com
Phone: 859-317-2101
Address: 2101 Capstone Dr, Lexington, KY 40511, United States