No. At this time, we ship exclusively within the United States, including all 50 states. International shipping is not available.

Shipping is always free. There is no minimum order required to qualify for free shipping.

Orders are processed within 1–2 business days, followed by a shipping window of 2–4 business days. Total estimated delivery time is 3–6 business days from the date of purchase.

Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update after the email is sent.

We accept returns within 30 days of purchase. Items must be unused and in original condition, or the return must be due to a defect or shipping error on our part. Please review our full Refund Policy for details.

We do. UniNebula covers all return shipping costs. Once your return is approved, we will send you a prepaid return shipping label at no charge.

Once we receive and inspect your return, your refund will be processed within 10 business days to your original payment method. Your bank may take an additional 3–5 days to post the credit.

We do not offer exchanges. If you wish to receive a different product, please initiate a return and place a new order at your convenience.

Orders may be cancelled within 24 hours of placement if they have not yet been processed. Please contact us at support@uninebula.com immediately to request a cancellation.

We’re sorry to hear that! Please contact us within 10 days of delivery with your order number and photos of the damage. We will arrange a replacement or full refund as quickly as possible.

Yes. All of our products are designed for use with standard U.S. power sources (110–120V). USB-powered items are compatible with any standard USB adapter or power bank.

All products are covered under our 30-day return and defect guarantee. If you experience a product issue within 30 days of purchase, please contact us and we’ll make it right.

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely via SSL encryption.

Absolutely. Our checkout is secured with industry-standard SSL encryption and processed through PCI-DSS compliant payment gateways. We do not store your card details.